Terms, Policies & Legal Information

1. Agreement to Terms

By accessing and using Audit Apartment ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Audit Apartment ("we," "us," or "our"), concerning your access to and use of our services.

2. Intellectual Property Rights

Unless otherwise indicated, the Service is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Service (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights.

You are granted a limited license to access and use the Service and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use.

3. User Representations

By using the Service, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete
• You will maintain the accuracy of such information and promptly update such registration information as necessary
• You have the legal capacity and you agree to comply with these Terms of Service
• You are not under the age of 18
• You will not access the Service through automated or non-human means, whether through a bot, script or otherwise
• You will not use the Service for any illegal or unauthorized purpose
• Your use of the Service will not violate any applicable law or regulation

4. Prohibited Activities

You may not access or use the Service for any purpose other than that for which we make the Service available. The Service may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Service, you agree not to:

• Systematically retrieve data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords
• Circumvent, disable, or otherwise interfere with security-related features of the Service
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Service
• Use any information obtained from the Service in order to harass, abuse, or harm another person
• Make improper use of our support services or submit false reports of abuse or misconduct
• Use the Service in a manner inconsistent with any applicable laws or regulations

5. Service Management

We reserve the right, but not the obligation, to:

• Monitor the Service for violations of these Terms of Service
• Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Service
• Refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof
• Remove from the Service or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems
• Otherwise manage the Service in a manner designed to protect our rights and property and to facilitate the proper functioning of the Service

6. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy. By using the Service, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Service.

7. Term and Termination

These Terms of Service shall remain in full force and effect while you use the Service. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF SERVICE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICE TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF SERVICE OR OF ANY APPLICABLE LAW OR REGULATION.

8. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Service at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Service.

We cannot guarantee the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors.

9. Governing Law

These Terms of Service and your use of the Service are governed by and construed in accordance with the laws of the State of New York applicable to agreements made and to be entirely performed within the State of New York, without regard to its conflict of law principles.

10. Dispute Resolution

Any legal action of whatever nature brought by either you or us shall be commenced or prosecuted in the state and federal courts located in New York County, New York, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such state and federal courts.

11. Corrections

There may be information on the Service that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Service at any time, without prior notice.

12. Disclaimer

THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICE WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICE AND YOUR USE THEREOF.

13. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your use of the Service.

15. User Data

We will maintain certain data that you transmit to the Service for the purpose of managing the performance of the Service, as well as data relating to your use of the Service. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Service.

16. Electronic Communications, Transactions, and Signatures

Visiting the Service, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Service, satisfy any legal requirement that such communication be in writing.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and payment information when you purchase a report
• Property Information: Addresses you enter for analysis
• Technical Information: IP address, browser type, operating system, referring URLs, and device information
• Usage Data: Pages visited, time spent on pages, and other usage statistics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments and questions and provide customer service
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
• For Legal Reasons: We may share information where we believe it is necessary to comply with applicable laws or legal processes.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We have implemented specific security measures including:

• SSL/TLS encryption for all data transmissions
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Data encryption at rest and in transit
• Regular security training for employees

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Retention periods for different types of data:

• Account Information: 7 years from last activity
• Transaction Records: 10 years for tax and audit purposes
• Property Analysis Data: 3 years for service improvement
• Communication Logs: 2 years for customer service purposes

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization.
• Right to Object: You have the right to object to our processing of your personal data.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Collect information about how you use our website
• Functionality Cookies: Remember choices you make to improve your experience
• Analytics Cookies: Help us understand how visitors interact with our website

8. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We ensure appropriate safeguards are in place for international data transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection laws
• Binding Corporate Rules for intra-organizational transfers

9. Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@auditapartment.com

Mail: Privacy Officer, Audit Apartment, 123 Property Intelligence Plaza, Suite 400, New York, NY 10001

1. 30-Day Money-Back Guarantee

We stand behind our property intelligence reports with a 30-day money-back guarantee. If you are not satisfied with your report for any reason, you may request a full refund within 30 days of your purchase.

2. Eligibility for Refunds

To be eligible for a refund, your request must meet the following criteria:

• Request must be made within 30 days of the original purchase date
• Report must not have been downloaded more than 3 times
• No evidence of abuse or fraudulent activity
• Refund request must come from the original purchase email address

3. Refund Process

To request a refund, please follow these steps:

1. Email refunds@auditapartment.com with your order number and reason for refund
2. Our support team will review your request within 48 business hours
3. If approved, refunds will be processed to your original payment method
4. You will receive confirmation once the refund has been processed

Refund Processing Time: 5-10 business days, depending on your financial institution.

4. Non-Refundable Items

The following are not eligible for refunds:

• Reports purchased more than 30 days ago
• Enterprise or custom report packages with specific terms
• Reports where evidence of fraud or abuse is detected
• Bulk purchases exceeding 10 reports at once

5. Partial Refunds

In certain circumstances, we may issue partial refunds:

• If only part of the service was used
• For subscription cancellations mid-term
• When technical issues prevented full service delivery

6. Cancellations

For subscription services, you may cancel at any time. Cancellations will take effect at the end of the current billing period. No prorated refunds are provided for subscription cancellations.

1. Information Purpose Only

Audit Apartment provides property intelligence reports for informational purposes only. Our reports are not:

• Legal advice or legal opinions
• Financial advice or investment recommendations
• Professional real estate appraisals
• Guarantees of property conditions or values
• Substitutes for professional inspections

You should always consult with appropriate professionals (real estate agents, attorneys, inspectors) before making property decisions.

2. Data Accuracy Disclaimer

While we strive for maximum accuracy, we cannot guarantee that all information in our reports is complete, current, or error-free. Government data sources may contain inaccuracies or be outdated. Users should verify critical information independently.

Our data accuracy rate is 99.7%, based on verified government sources. However, we are not responsible for:

• Errors in original government data sources
• Changes in property conditions after report generation
• Local regulations or zoning changes
• Data transmission or processing errors beyond our control

3. No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

4. Limitation of Liability

IN NO EVENT SHALL AUDIT APARTMENT, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

5. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Audit Apartment. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.